Find the best tools to build your startup.

ZenDesk

ZenDesk allows you to build a powerful support system for your company or product.

You can create help documents that users can look through, build a support forum, or route support emails to your support staff, amongst other things.

Got a better description? Let us know!



Description from the ZenDesk website:

Those relationships can be complicated, but Zendesk helps make them better Support An elegant customer service system for dealing with inbound ticket requests from any channel - email, web, social, phone, or chat. Self-Service An easy way for users to help themselves, quickly find what they need, and minimize their frustration.

Wikipedia summary

Zendesk Inc. is a Danish customer service software company based in San Francisco, California. Zendesk provides a cloud-based customer support platform which allows quicker and easier interaction between businesses and customers. Zendesk has offices worldwide in London, Madison, Taguig (Manila), Copenhagen, Dublin, Tokyo, Montpellier, Berlin, Melbourne, Singapore, and Sao Paulo. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. Founded in 2007, the company now has over 1,400 employees and serves 75,000 paid customers in 150 countries and territories.


Show More

View on Wikipedia

License


Tagged: engagement, help customers, help, documentation, relationships, helpdesk, support, zendesk, customers,

Ad